Lv 99 Terms & Conditions — Know Before You Play

1 General Terms & Conditions

Lv 99 (https://lv99.click) is an online gaming and Sports Betting platform operating under an international gaming licence. These Terms & Conditions constitute a legally binding agreement between lv 99 and its users.

By using the lv 99 platform, you confirm that you have read, understood, and fully agree to these Terms & Conditions. These terms may be updated from time to time, and continued use of the platform following any changes constitutes your acceptance of the revised terms.

Lv 99 reserves the right to restrict or terminate any user's access at any time and for any reason. All information and services on this platform are intended solely for eligible adult users.

• These terms and conditions have been prepared in Bengali, and the Bengali version is the authoritative text.
• Lv 99 reserves the right to temporarily suspend services due to technical issues.
• Copying or redistributing any content from this platform is strictly prohibited.

2 Account Registration

To open an account with lv 99, you must provide accurate and truthful personal information. The name, address, phone number, and identity documents submitted during registration must all be genuine.

Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed and any accumulated balance may be forfeited. Different members of the same household may maintain separate accounts, though using multiple accounts from the same device or IP address may require verification.

• After registration, lv 99 may request identity verification (KYC).
• A copy of your national ID, passport, or driving licence may be required.
• Withdrawals may be held until verification is complete.
• Registering with false information is a punishable offence, and lv 99 reserves the right to pursue legal action in such cases.

3 Age Requirements

Only individuals aged 18 and above are permitted to create and use an account on the lv 99 platform. Preventing underage gambling and betting is a top priority for lv 99.

Lv 99 may request identity documents at any time for age verification purposes. We strongly urge parents and guardians to ensure that minors are not able to access this platform.

4 Deposits & Payments

All deposits at lv 99 must be made using a payment method in your own name. lv 99 currently supports the following payment methods:

• BKash — Personal & Merchant accounts
• Nagad — Personal Account
• Rocket (Dutch-Bangla Bank)
• Local Bank Transfer
• Cryptocurrency (selected currencies)

Minimum deposit amount is ৳500. Deposits are generally free of charge, though individual payment providers may apply their own fees.

Lv 99 is actively committed to anti-money laundering and complies with all legal obligations to report suspicious transactions. For large deposits, proof of the source of funds may be required.

5 Withdrawal Policy

To withdraw winnings from lv 99, your account must be fully verified. Withdrawal requests are typically processed within 1–3 business days.

• Minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals may be temporarily held in cases of suspicious activity.

6 Bonuses & Promotions

Lv 99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms that must be read before use.

• Welcome Bonus: A bonus is awarded to new members on their first deposit. A specified wagering requirement must be met before the bonus can be withdrawn.
• Reload Bonus: Extra bonuses are available on qualifying deposits made weekly or monthly.
• Cashback Offer: A portion of losses incurred during a specified period will be refunded.
• Free Bet: Free bets are offered on special events.

Bonus abuse — such as claiming bonuses through multiple accounts or attempting to withdraw without meeting wagering requirements — constitutes a violation and may result in account termination.

Lv 99 reserves the right to modify or discontinue any bonus offer at any time without prior notice.

7 Betting Rules

The following rules apply to all bets placed on lv 99 and cover all betting types — Sports Betting, live betting, and casino games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is left incomplete due to a technical issue, lv 99 will make the final decision on that bet.
• Any bet placed where the match result was known before the match began will be considered void.
• If a bet is voided due to odds changes, the deposited amount will be refunded.
• Lv 99 reserves the right to investigate any unusual betting patterns.

For Sports Betting, each sport has its own set of rules. Specific rules for cricket, football, tennis, and other sports are available in the lv 99 support section.

8 Prohibited Activities

The following activities are strictly prohibited on the lv 99 platform and may result in immediate account termination and legal action:

• Creating multiple accounts or opening an account under a false identity.
• Placing bets using bots, scripts, or automated software.
• Placing bets using match fixing or insider information.
• Using lv 99 for money laundering purposes.
• Exploiting technical vulnerabilities in the platform.
• Harassing other users or spreading false information about the platform.
• Conducting transactions through third-party payment accounts.

9 Account Closure & Suspension

Lv 99 may temporarily suspend or permanently close an account under the following circumstances:

• In cases of terms and conditions violations.
• If verification has not been completed.
• In cases of suspicious financial activity.
• If you are found to be a minor.
• At the user's own request (self-exclusion).

Users may request to close their account at any time. Any remaining balance will be returned, excluding any non-redeemable bonus balance.

10 Responsible Gaming

Lv 99 believes gaming should be about entertainment, not addiction. We are fully committed to promoting responsible gaming on our platform.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet amount for any given time period.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 months.
• Self-Exclusion: You have the option to permanently close your account.

If you feel that you or someone close to you may be developing a gaming addiction, seek help immediately. Our Play Responsibly page for more details.

11 Dispute Resolution

Any dispute between lv 99 and a user will first be addressed through direct communication. Please contact our customer support team and describe your complaint in detail.

• An initial response will be provided within 7 business days of contact.
• Complex cases may require up to 30 days for investigation.
• All decisions made by lv 99 are final and binding.
• Any dispute must go through lv 99's internal resolution process before being taken to court.

Contact us by email: support@lv99.click — send a detailed message with all relevant information and evidence regarding your dispute.

12 Changes to Terms

Lv 99 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or platform notifications.

Continuing to use the platform after any changes are made constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.